Tell us if this sounds like your business… so you started selling on eBay, then you added an Amazon store, but by then you had a ton of orders and along with that came the headaches and eventually a full-on migraine. It was then that you decided to take all that pain away with an eCommerce store, and everything leveled out. Then, another large batch of orders rolled in and along came some buyers from companies that wanted to re-sell your items in their stores. Each of those buyers placed huge orders, which you had to discount in your accounting system, which led to even more work. This is what we call “B2C to B2B Crunch Time” and we’re going to explain to you how to avoid it.
You first need to choose an eCommerce cart which will allow you to create a login for B2B customers, which will offer them their own pricing tiers and products. You will also be able (depending on your cart selection) to create skins for your B2B customers which can provide branding allowing you to cater to your each B2B customer individually. This simple change also allows you to maintain your B2C presence without the two worlds colliding.
So now that you have solved that problem it’s on to the same old problem… all those orders.
How can you possibly key in your B2B and B2C orders and do inventory all at the same time?
When B2C to B2B Crunch Time occurs you really need to consider an integration solution, which will allow you to pull down all those orders into your accounting system and take away the tedious manual entry of those orders. The integration solutions offered by eBridge Connections will not only pull in those orders in automatically into your accounting system, it will also send updated tracking information, inventory and products all back up to your store. In addition, new customer entries can be added automatically if they don’t currently exist in your accounting system.
Does this sound like something you might need? Of course it is.
Let eBridge Connections help you get past the B2B to B2B Crunch. We could explain more but it’s better to know your specific requirements and needs. First, build your own integration blueprint, and we’ll respond with a follow-up phone call or email to review your situation in more detail.
Image courtesy of Flickr, alancleaver