Is it Time for an Integration Strategy?
Forrester Consulting just released a study on EDI & B2B. It found that very few enterprises surveyed saw a maximum ROI on their existing EDI/B2B solution and were still relying on spreadsheets, text documents and multiple integration tools, demonstrating the need for an integration strategy.
The Data
The study found that:
- 42% of respondents are still exchanging spreadsheets and other text documents with 40 -100% of their trading trader partners.
- Approximately 2/3 of businesses were exchanging EDI/B2B documents with 60% or less of their trading partners
- 80% of respondents indicated they plan to upgrade their B2B systems within the next year.
The Challenges
Despite the challenges posed by EDI/B2B, these organizations saw the value in investing in an integration solution, citing the need for a more streamlined approach. The reality is integration is simply not just a choice for most organizations, but a necessity to survive in today’s global economy. Spreadsheets and text documents can only get your business so far. Having worked in Technical Support for years, I have seen the challenges posed by the use of multiple, separate integration solutions. At some point you need a strategic solution that can grow with your business. However, this can be particularly challenging for SMBs that often lack in-house expertise. Fears of technical hurdles, steep learning curves and escalating budgets can make any size organization feel that an Integration Strategy is simply out reach.
The Solution
The good news is that EDI Integration does not necessarily require significant investments in back-office systems, in-house expertise or the deployment of complex integration software. eBridge offers solutions ranging from EDI webforms to full integration. For companies new to EDI, webforms are a great first step in moving towards integration; especially if your business is low volume or seasonal. In some cases, webforms may be all your business needs. For those looking for an all-in-one, scalable solution, ePortal is the eBridge Software-as-a-Service (SaaS) solution.
Many businesses adopt EDI because they are mandated to by their trading partners. However a strategic, streamlined solution can offer a ROI. If you need help forming your Integration Strategy, give us a call; we’re here to help!
Thanks,
Nazma
Team Leader, Support Services
EDI Buyers Guide, EDI Integration, Integration, Integration as a Service


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