Support, Uncategorized, eBRIDGE Blog 24 7 technical support, ePortal, online support, Support

A ‘congrats’ and ‘thank you’ are in order for eBridge employee and teammate  Ivan Siarik who helped us become SAP Certified as a Development Associate with SAP Business One Release 8.8! This certificate will not only strengthen the partnership eBridge has built with SAP but serve as evidence to our clients and potential clients that eBridge has an effective and up-to-date SAP adapter.  This achievement demonstrates that eBridge software developers are well versed in knowing how to develop and implement the SAP adapter successfully into an ERP integration solution.

To add to this achievement, last December  eBridge Connections also successfully passed the certification process by certifying their adapter and integration solution with SAP Business One. The solution proved to successfully integrate with SAP Business One, providing  data integration with e-commerce sites, EDI trading partners and CRM solutions. More than 1,000 data endpoints are supported on the eBridge Connections platform, including Magento, Bigcommerce, Amazon.com, and Salesforce.com.

Integration, Integration as a Service, Uncategorized, eBRIDGE Blog accounting integration, Certification, data integration adapters, SAP, SAP Business One

Just recently I came across an interesting article on B2B.com which reported that a universal integration system is the top strategy for businesses challenging with internal and supplier communication. Aberdeen Group, a research firm in Boston,  surveyed the chief supply chain officers at 158 enterprises last April and 78% of the respondents said the top business strategy for dealing with supply chain issues is improving internal cross-departmental visibility and integration.

“In short, today’s supply chain management professional is being asked to move products further and faster than ever before through all these various channels while striving to decrease logistics costs and increase profitability,” Aberdeen reports.

B2B Companies today are being asked to have exact inventory levels available at all times to ensure the retailers they are working with have access to their up to date product information. Implementing processes and technologies, like eBridge’s EDI integration, that automate the tedious day-to-day work that keeps your business running will allow you and your employees to focus on higher-level strategic tasks. An EDI integration system for B2B companies ensures an integrated flow of data that eliminates data entry. EDI is used in all major industries, such as health, retail, automotive, finance etc. and can be implemented almost immediately, depending on the type of EDI solution chosen.

This type of seamless integration is also becoming increasingly valuable and often necessary for eCommerce companies. With the eBridge eCommerce integration, customer and sales order information is automatically entered into the back-office financial system from the Ecommerce storefront. In turn, product information and order status updates are automatically entered into the Ecommerce storefront to provide customers with essential and up-to-date information. The eCommerce solution greatly increases the speed of information exchange, resulting in improved customer service efficiency and customer satisfaction.

If you believe your company would benefit from eBridge’s universal integration platform, please comment below or contact me today: pvanasseldonk@ebridgeconnections.com

Also, if you wish to view the report “Supply Chain Visibility and Collaborative Execution in Consumer Markets: Addressing Omni-channel Logistics” it is normally available for Aberdeen clients at a price of $399, but is available as a free download for a limited time only.

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This is an email we received from one of our customers today and wanted to share this information to other EDI customers who are connected to Target Canada. The email read:

If you have any questions or comments please don’t hesitate to contact us!

EDI - Our Customers Trading Partner Series, EDI Integration, EDI Tips and Tricks, EDI Translation, General EDI, Support, Uncategorized, eBRIDGE Blog 850, 860, changes, Compliance, edi, EDI Integration, edi integration support, ePortal, requirements, Target Canada, updates

With Convergence 2013 only a month away, eBridge Connections is completing some finishing touches to ensure we’re fully prepared for the big week! This year the event will be held in New Orleans at the Ernest N. Morial Convention Center from March 18th-21st. eBridge Connections will be sending two of our Microsoft Dynamics Integration Specialists, as well as our Sales and Marketing Manager, who are all hoping to make some valuable connections and meet some interesting people throughout the week. The eBridge Connections team has planned some special promotional items for our booth so be sure to look out for us during the event!

eBridge’s booth will be located in Hall E close to the Service desk and Exhibitor Lounge. Our booth number is 857 which is only steps away from the Microsoft Dynamics GP and CRM Solution exhibits. We are also happy to announce our newly designed trade show booth, so come over and let us know what you think!

Our Microsoft Dynamics Integration Specialists will also have some very exciting cloud related news to share with you at the event so be sure to ask them about that! eBridge Connections is a Certified Microsoft Dynamics Gold Partner and we have been working with Microsoft Dynamics products for over 20 years.

If this blog post hasn’t got you excited for Convergence yet then listen here for ‘the-cherry-on-top’ announcement for Convergence attendees. We will be bringing along some major eBridge swag. The highly anticipated swag items include  Stylus Pens for your smartphones and eBridge Sunglasses to help with the New Orleans sunshine. You’ll also have the chance to win an Apple iPad! Just be sure to bring a business card to our booth #857 to enter in the draw.

eBridge Connections looks forward to seeing everyone at #CONV13! Be sure to tweet us (@ebridgeconnects) or comment  about your booth number/location and we will stop by and say hello!

Education, Events, Integration, Integration as a Service, Uncategorized, eBRIDGE Blog #CONV13, integration solutions, Microsoft, Microsoft Convergence, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics Nav, Microsoft Dynamics SL, solution

Most people start the New Year with high hopes thinking that this year will be a more successful year than the last. Goals are set and resolutions are made, so if one of your goals or resolutions for 2013 has to do with eCommerce success, than you came to the right blog.

I found three articles that really lay out what eCommerce retailers need to do to be effective in the fast pace tech-industry during 2013. The articles lay out what you need to do to set your eCommerce site apart from others. Shoppers now have the flexibility to shop in a store, online, or through their mobile device, which gives them access to eCommerce stores all over the world. The three articles do a great job providing tips and tricks that range from website layout to unique promotional ideas which I think will give ideas for even the most veteran eCommerce sites.

Perhaps you’ve neglected your 2013 goals or just haven’t gotten around to making the wanted or needed changes to your eCommerce website, well now is your time. Don’t put it off any longer. 2013 is moving quickly, so by following these helpful tips, you could reach success that you once thought was only a dream!

If you have any other great eCommerce articles, please post them in the comments section. I would love to read other tips you have used to help your company succeed in 2013!

13 Tips for Ecommerce Success

http://www.practicalecommerce.com/articles/3882-13-Tips-for-Ecommerce-Success-in-2013

Revamp Your Open Source e-Commerce Website for the New Year

http://www.practicalecommerce.com/blogs/post/1011-Revamp-Your-Open-Source-e-Commerce-Website-for-the-New-Year

What Do Shoppers Think of Your Ecommerce Site?

http://www.practicalecommerce.com/articles/3873-What-Do-Shoppers-Think-of-Your-Ecommerce-Site-

If you have any other great eCommerce articles, please post them in the comments section. I’m sure that there are tons more effective tips that may help your fellow e-retailer!

Education, Support, Uncategorized, Webstore Integration, eBRIDGE Blog, eCommerce eBRIDGE Blog, eCommerce, eCommerce Tips

As a small business starts to grow, organization and business management become major factors when making everyday business decisions. Resource management quickly turns into insight into new business opportunities but sometimes developing small businesses don’t have the resources to catch-up with their growth. Microsoft Dynamics is currently running a Business Challenge where they looking for three worthy businesses who are trying to gain more control over their growing companies with a giveaway of $45,000 toward new ERP software and implementation services.

In order to be considered for this giveaway you need to make a short video explaining how Microsoft Dynamics ERP could positively transform your business operations and increase your potential for future success. Once your video is complete, upload your video to the “Win To Grow” website and share it with as many friends and colleagues as possible to help you receive the most votes. There are currently only 4 videos uploaded so odds are in your favor! Three companies will then be awarded $45,000 toward their ERP systems. This money will be put toward licenses for Microsoft Dynamics GP 2013, Microsoft Dynamics NAV 2013, or Microsoft Dynamics SL 2013 and implementation services from a Microsoft Dynamics Partner. If this is something that interests you please read the full Terms & Conditions and upload your video today! This contest closes February 15^th 2013. Be sure to post your video entry in our comments so we can vote for your business!

CRM Integration, EDI Integration, Events, Integration, Uncategorized, Webstore Integration, eBRIDGE Blog Business Challenge, contest, Dynamics GP, Dynamics NAV, Dynamics SL, eBRIDGE Blog, ERP, erp integration, Grow To Win, Integration, Microsoft, Microsoft Dynamics GP, Microsoft Dynamics Nav, Microsoft Dynamics SL

This week the annual Sage Summit Partner & Customer Conference wraps up in Nashville, Tennessee. As our eBridge Connections attendees filter back to headquarters here in Ontario, we thought it would be a perfect opportunity, given the tenor of the Summit, to focus on some new and powerful innovative solutions eBridge has developed to integrate with Sage accounting products.

eBridge Connections has been developing integration solutions for Sage products since 1993, giving us a solid development and business foundation to carry integration solutions forward to the next generation of thin installs, mobile access, and real time use of automated data.

If your business is looking for a competitive edge, a cloud-based integration solution for your EDI and e-commerce needs is an extremely effective way to drive efficiencies and increase revenue.

eBridge is a certified Sage Gold Development Partner, and we have developed industry-leading cloud integration solutions for Sage MAS 90 / 200 accounting systems.

An eBridge cloud integration solution for Sage MAS 90 / 200 allows instant bi-directional data exchange between your e-commerce webstore, or EDI trading partners, and your Sage accounting system.

These processes can be run in an unattended mode which allows your employees to focus on the more important parts of your business which require the human element: Sales, marketing, and networking all instantly come to mind. With an eBridge cloud-based solution, they will also have instant access to the business intelligence required to close the deal!

We will have more thoughts on the annual Sage Summit next week as we are debriefed by our attending reps!

Have a great weekend!

Paul

Uncategorized

Greetings!

This week in Support we had a number of clients who encountered the following dialog box upon logging in to their eBridge integration solution:

At first glance, this can be alarming as images of long lines and red tape at the DMV are instantly conjured up. But alas, there is nothing to worry about here, particularly with eBridge Support Services waiting in the wings.

We recently upgraded our license manager to a new version which no longer relies on a license and registration file. In other words, your license is verified (and updated) by pinging against our ePortal web service.

Should you encounter the above message, simply contact the eBridge Help Desk at support@ebridgeconnections.com , and we will walk you through the simple step-by-step process to update your eBridge license using our handy update utility.

You will be back up-and-running in no time at all.

Please don’t hesitate to contact us anytime with your questions or concerns!

My direct number here at the Help Desk is 905-631-8057.

Have a great weekend and we will talk next week,

Paul Tittel

Help Desk Administrator

Support, Uncategorized eBridge Help Desk, ebridge license, eBridge Support

Hello Everybody!

This week in Support we have had a number of clients who contacted the Help Desk with a commonly-experienced error message: “eBridge User Locked”.

When this occurs, logging into the application is temporarily disabled. This will prevent two users (aside from the administrator) from being logged in simultaneously and compromising the integration process.

Fortunately, there is a simple solution which we will outline here for current and future reference.

Step 1:

Log in as “admin” to unlock the user. The username is “admin”, and the password is “edibridge” (without the quotation marks).

Step 2:

Navigate to “Reports”, and click on “Users Status”.

Step 3:

Next, highlight the user you wish to unlock and click on the “Unlock” button.

Now, you should be able to log into your eBridge software without issue!

I know that many of you will find this useful in the future; and remember, Support Services is always here to help you with any technical issue you have with your integration solution.

Signing off for now,

Paul Tittel

Help Desk Administrator

Uncategorized