Greetings!

This week in Support we had a number of clients who encountered the following dialog box upon logging in to their eBridge integration solution:

At first glance, this can be alarming as images of long lines and red tape at the DMV are instantly conjured up. But alas, there is nothing to worry about here, particularly with eBridge Support Services waiting in the wings.

We recently upgraded our license manager to a new version which no longer relies on a license and registration file. In other words, your license is verified (and updated) by pinging against our ePortal web service.

Should you encounter the above message, simply contact the eBridge Help Desk at support@ebridgeconnections.com , and we will walk you through the simple step-by-step process to update your eBridge license using our handy update utility.

You will be back up-and-running in no time at all.

Please don’t hesitate to contact us anytime with your questions or concerns!

My direct number here at the Help Desk is 905-631-8057.

Have a great weekend and we will talk next week,

Paul Tittel

Help Desk Administrator

Article by Paul Tittel

Support, Uncategorized eBridge Help Desk, ebridge license, eBridge Support