You are not licensed to use this eBridge product: eBRIDGE License Manager
This week in Support we had a number of clients who encountered the following dialog box upon logging in to their eBridge integration solution:
At first glance, this can be alarming as images of long lines and red tape at the DMV are instantly conjured up. But alas, there is nothing to worry about here, particularly with eBridge Support Services waiting in the wings.
We recently upgraded our license manager to a new version which no longer relies on a license and registration file. In other words, your license is verified (and updated) by pinging against our ePortal web service.
Should you encounter the above message, simply contact the eBridge Help Desk at email@example.com , and we will walk you through the simple step-by-step process to update your eBridge license using our handy update utility.
You will be back up-and-running in no time at all.
Please don’t hesitate to contact us anytime with your questions or concerns!
My direct number here at the Help Desk is 905-631-8057.
Have a great weekend and we will talk next week,
Help Desk Administrator