EDI Document Type - 142 Product Service Claim
What is a 142 Product Service Claim?
The 142 Product Service Claim contains information regarding the Product Service Claim Transaction Set (142) for use within the context of an Electronic Data Interchange (EDI) environment. Standard EDI formats include X12, ANSI, EDIFACT and its subsets. Click here to read more about supported EDI Standards.
What makes up the 142 Product Service Claim document?
A 142 Product Service Claim document is organized into the following segment and data elements. A segment can contain at least one data element. Examples of data elements on the 142 Product Service Claim document includes a malfunction or recall condition, service performed, labor, parts, and any other associated costs. It can show the costs of the repair and the date service was requested and when it was available to be placed back in service. Additionally, the 142 Product Service Claim can specify the product's current usage, date the product was sold, delivered, and placed in service as well as identify product model and serial numbers and serial numbers of any subassemblies.
How is it used?
The 142 Product Service Claim can be used to transmit the servicing organization, claimant, manufacturer, seller, and purchaser of the product.
The Process and Standards
An EDI solution is required to process the EDI documents received into a financial system (click here to view all available financial systems eBridge integrates into) or into a readable format for manual entry. Each trading partner will have an EDI Implementation guide outlining the specific segments, data elements, values accepted, and the applicable business rules to be followed.
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