eCommerce Touch Points
With online shopping firmly entrenched as a standard method for consumers to purchase goods and services, a company's eCommerce store is an essential component in achieving success and strong growth in Business-to-Consumer (B2C) and Business-to-Business (B2B) e-commerce environments.
With eBridge eCommerce integration, customer and sales order information is automatically entered into the back-office financial system from the Webstore front. In turn, product information and order status updates are automatically entered into the Webstore front to provide customers with essential and up-to-date information.
- Product information from accounting application to eCommerce store.
- Orders from eCommerce store to accounting application.
- Order Status information, such as ship date and tracking number, sent to eCommerce storefront.
- Customer information exchanged bilaterally .