Automation Makes Customer Returns easy with Return Magic

Automation Makes Customer Returns easy with Return Magic

Wednesday, December 12, 2018Lauren Macdonald If you use Return Magic as your return management software and are looking for a way to integrate it with your accounting or ERP application, you’ve come to the right place!
 
This week “in the integration weeds” we’re diving into the details on how we’ve helped eCommerce merchants streamline data to do with returns by connecting their Return Magic software with their back-office accounting/ERP systems. Read More
A Guide To eCommerce Subscriptions & Bundles

A Guide To eCommerce Subscriptions & Bundles

Tuesday, December 11, 2018Lindsay Hampson The research behind subscription box trends speaks for itself. According to Forbes, “The subscription eCommerce market has grown by more than 100% percent a year over the past five years, with the largest retailers generating more than $2.6B in sales in 2016, up from $57.0M in 2011.” 

Read a new miniguide on eCommerce subscriptions and bundles.  Read More
Aligning Your Departmental Strategies to Deliver Memorable Customer Experiences

Aligning Your Departmental Strategies to Deliver Memorable Customer Experiences

Tuesday, December 11, 2018Lauren Macdonald Businesses today that sell online or in-store realize that making the customer experience a memorable one is imperative for driving repeat business, collecting positive online reviews, growing revenue through word-of-mouth referrals, etc. Read More
Online Merchants: Are You Experiencing Aches + Pains from the Busy Holiday Shopping Season?

Online Merchants: Are You Experiencing Aches + Pains from the Busy Holiday Shopping Season?

Thursday, November 29, 2018Lindsay Hampson See how your business handled the high volumes of Black Friday and Cyber Monday. 
Take this 2-minute self checkup. 

Once the fog of cyber order mayhem has lifted from your web marketing, warehouse fulfillment and accounting teams, take a moment and do a self checkup. Your answers will help diagnose the areas of your eCommerce business that need a stronger Rx for next Black Friday and Cyber Monday. Read More
Need to integrate ShipStation with Microsoft Dynamics AX/365, GP, NAV/BC, or SL? Here’s how we can help!

Need to integrate ShipStation with Microsoft Dynamics AX/365, GP, NAV/BC, or SL? Here’s how we can help!

Monday, November 26, 2018Lauren Macdonald ShipStation is one of the best platforms out there for enabling eCommerce merchants to import, organize, process, package, and ship their orders. It also comes with a wide range of features such as automated order importing, custom hierarchical rules, product profiles, fulfillment solutions, and more.

One thing merchants are noticing, however, is that ShipStation and Microsoft Dynamics ERPs like AX/365, GP, NAV/BC, or SL, do not natively integrate with the shipping tool. This means a lot of manual data entry to and from ShipStation for those merchants who sell their products online and use a Microsoft Dynamics ERP for their back-office.   Read More
Shopify and Sage 100 ERP Integration and Sync Makes Life Easier For Busy Online Retailers

Shopify and Sage 100 ERP Integration and Sync Makes Life Easier For Busy Online Retailers

Thursday, November 15, 2018Lauren Macdonald Busy online retailers are choosing to integrate their Shopify stores with their Sage 100 back-office ERP to make life easier.

Shopify and Sage 100 ERP integration:

When you choose eBridge, you're choosing a reliable middleware that sits in between your Shopify and Sage 100 ERP systems. Once set up, your business will seamlessly transfer data, bi-directionally, when a new order comes in. Read More
A Tailored ERP for the Consumer Goods Industry, Connected to Amazon

A Tailored ERP for the Consumer Goods Industry, Connected to Amazon

Thursday, November 15, 2018Lindsay Hampson Connecting Apprise ERP to Amazon enables data from orders, and inventory adjustments to happen automatically. The results?  Time saved, risk avoided, and Amazon compliance met.   Read More
Tips & Tricks For Growing eCommerce Sales This Holiday Season

Tips & Tricks For Growing eCommerce Sales This Holiday Season

Tuesday, November 13, 2018Lauren Macdonald eBridge Connections is participating in “Take Our Kids to Work Day” today! To celebrate, we’re sharing on our blog a few ideas for growing eCommerce sales, straight from the mouths of Grade 9s’ who have grown up in an eCommerce-driven world. Read More
Become an ERP Master | NetSuite OneWorld Support

Become an ERP Master | NetSuite OneWorld Support

Tuesday, November 13, 2018Lauren Macdonald While in the weeds this week, our eBridge Connections’ developers created NetSuite OneWorld integration capabilities as an enhancement to our NetSuite connector. Read More
How Leading Brands Are Processing Orders This Black Friday/Cyber Monday

How Leading Brands Are Processing Orders This Black Friday/Cyber Monday

Friday, November 9, 2018Lauren Macdonald Busy online brands and merchants find themselves in a major bind on Black Friday/Cyber Monday weekend, when they’re forced to bring in staff and pay overtime to handle the spike in order volume. Each order made by a customer needs to be processed, picked, packaged, and shipped. And, many of these orders come back as returns.

The holiday season can be a logistical nightmare for the warehouse, the finance team, the IT team and operations.

Safari Ltd., seller of toys that teach, is one such brand that was in this bind a year ago.  Every order that came into their online toy shop kicked off manual human intervention. Because of this painful experience – when everyone had to work over the holidays – they made the decision to join the ranks of leading brands who have a much easier and faster method of processing their orders – with an integration platform as a service (iPaaS). Read More
We're Set On Record Growth In 2019, And We're Looking For New Channel Partners!

We're Set On Record Growth In 2019, And We're Looking For New Channel Partners!

Tuesday, November 6, 2018Lauren Macdonald For 25+ years, eBridge Connections has been helping retailers sell in-store or online. Today, we proudly support hundreds of merchants, by passing their data back and forth between their ERPs and the places they sell. In 2019, we have our eyes (and hearts) set on growing our customer base and helping even more retailers with ERP integration for eCommerce, CRM, EDI, and more. But, we need your help!

We’re looking for the best of the best when it comes to businesses who help retailers sell online or in-store. If this sounds like you, reach out anytime to join our Channel Partner family and reap the numerous benefits of being an eBridge Connections referral partner. Read More
Become an ERP master | Creating invoices in NetSuite

Become an ERP master | Creating invoices in NetSuite

Monday, November 5, 2018Lindsay Hampson We have a merchant that fulfills sales orders outside of NetSuite but uses NetSuite for their financial reporting.

Instead of creating a Sales Order, it made more sense to simplify the processing of an order within NetSuite. We made their integration flow 'create an Invoice' instead of 'create a Sales Order.'

Easy, simple and smart. Read More
Reduce Your Shopify Plus Merchant Fee

Reduce Your Shopify Plus Merchant Fee

Tuesday, October 30, 2018Lindsay Hampson While in the weeds with a Shopify Plus merchant, we learned that displaying a data point commonly known as “Shopify Plus merchant fee” on every inbound invoice to the accounting system or ERP would save this Shopify Plus merchant some time during their month-end finance reconciliation process. Read More
Sell Bundles with Ease on Your eCommerce Site

Sell Bundles with Ease on Your eCommerce Site

Tuesday, October 30, 2018Lindsay Hampson
A lesson from technical eCommerce integration experts on why you should create bundle codes within your ERP or eCommerce site, not through customized integration business rules after the fact.
Read More
How Canada Post Helps Canadian eCommerce Companies Succeed

How Canada Post Helps Canadian eCommerce Companies Succeed

Thursday, October 18, 2018Lauren Macdonald If you’re a Canadian looking to start an online store, or you have an established eCommerce operation that you’re looking to elevate to the next level, Canada Post makes it easy to deliver a better shopping experience to your customers. Read More
How Magento Merchants Are Using ERP Integration To Prep For Holiday Order Overload

How Magento Merchants Are Using ERP Integration To Prep For Holiday Order Overload

Thursday, October 4, 2018Lauren Macdonald It's National Poetry Day! To celebrate, we're sharing how Magento merchants, including our customer Everlast, are using ERP integration to prep for Boxing Day order overload.

Enjoy the poem! Read More
Sage X3 got a facelift, and a new name! Meet Sage Business Cloud Enterprise Management

Sage X3 got a facelift, and a new name! Meet Sage Business Cloud Enterprise Management

Tuesday, October 2, 2018Lauren Macdonald Sage X3 was a solid and robust ERP application. But Sage realized that its users wanted more than just an ERP.

So, they decided to transform Sage X3 into a new product that offers everything for managing accounting, payroll, payments, and a business’s lifeblood – it’s people!

They also decided that a product that could do so much more than the original Sage X3, deserved a new name. And voila, Sage Business Cloud Enterprise Management was born! Read More
Ten Best Practices for Smooth eCommerce Integration

Ten Best Practices for Smooth eCommerce Integration

Monday, October 1, 2018Lauren Macdonald Keep the following ten best practices in mind to ensure that your eCommerce integration runs smoothly: Read More
Integrating Shopify to Your Back-Office MS Dynamics ERP to Save Time and Money

Integrating Shopify to Your Back-Office MS Dynamics ERP to Save Time and Money

Friday, September 21, 2018Lauren Macdonald Discover:
  • Tips of the waves’ on your current tools
  • What to do when manual data entry becomes too big of a burden
  • When and why integration makes sense
  • How to get started with your own integration solution
  • Answers to FAQs surrounding Shopify and Microsoft Dynamics Integration
Read More
Elevate Black Friday and Cyber Monday Plans To The Next Level!

Elevate Black Friday and Cyber Monday Plans To The Next Level!

Tuesday, September 11, 2018Lauren Macdonald For many merchants and online sellers, the looming rush of Black Friday/Cyber Monday can be daunting. Is your site ready for the rush? Do you have a solid returns process in place?
 
It’s hard to know where to begin.
 
I recently asked some of our fantastic eBridge Connections partners (i.e. web agencies and eCommerce solution providers) for their top Black Friday/Cyber Monday tips for merchants.
 
Below you will find a fantastic mix of responses/tips from some of the best in the business: EYStudios, Zehner, ShipStation, Bold Commerce, & Jasper PIM.
 
Enjoy!

- Marc Darmon, Partner Manager, eBridge Connections Read More
How to get listed and become a Home Depot or Lowes supplier?

How to get listed and become a Home Depot or Lowes supplier?

Tuesday, September 4, 2018Lauren Macdonald Learn how to set up EDI services and meet EDI compliance standards
 
Do you have a product that would be perfect for the shelves of Home Depot or Lowes? Have you ever wondered what it would take to become a merchandise supplier and have your product sell in their stores?

If so, you’ll be happy to know that we’ve been helping vendors like you sell their products in Home Depot and Lowes for over 25 years now. Here’s our quick breakdown of 2 important steps you should take to get started: Read More
News for Amazon Sellers: Groceries, Office Supplies and Shopify

News for Amazon Sellers: Groceries, Office Supplies and Shopify

Friday, August 31, 2018Lindsay Hampson

3 crutial updates for those selling, thinking of, or helping others sell on the world’s biggest marketplace; Amazon. As well as the impact Shopify currently has. 

Read More
Powerful B2B eCommerce Success Tools - Guest blog by Hawksearch

Powerful B2B eCommerce Success Tools - Guest blog by Hawksearch

Friday, August 24, 2018Lauren Macdonald As more B2B companies start selling on the web, their on-site search engine has replaced the paper catalogue as the primary way to organize and index their product lines for customers. The right search engine can be an incredibly powerful tool for B2B sellers to not only help customers find products, but also increase sales revenue through conversions.
 
In this blog, we will focus on a few features of the leading on-site search solution, Hawksearch, to see how machine learning and metrics reporting can help B2B companies successfully turn more customers into loyal, repeat buyers.  Read More
Fulfill Orders Faster and Accurately By Connecting Microsoft Dynamics ERP and Magento eCommerce

Fulfill Orders Faster and Accurately By Connecting Microsoft Dynamics ERP and Magento eCommerce

Monday, August 20, 2018Lauren Macdonald Just like it’s Back-to-School season for kids across North America, this time of year is when eCommerce merchants are looking for new material and tips for improving their online stores in preparation for the busy Holiday season to come. For that reason, we’re offering a quick mini lesson on Microsoft Dynamics ERP integration for our eCommerce friends that sell on Magento’s platform. Remember - it’s never too late to learn something new! Read More
Five Tips To Help You Choose The Right EDI VAN For Your Business

Five Tips To Help You Choose The Right EDI VAN For Your Business

Tuesday, August 7, 2018Lauren Macdonald Most businesses engage with Value Added Networks (VANs) when they are mandated to do EDI by a major retailer, like Costco or target, or they want to supply a vendor with goods. They often base their VAN selection decision on basic features that fit their present-day needs and agenda, as well as initial cost.

Unfortunately, many quickly realize that large VANs will increase their fees unexpectedly and before they know it they are paying out thousands of dollars each month. The reality is that EDI VANs should be looked at carefully, considering price and reliability.  VANs form a key gateway through which sellers will communicate and exchange business documents with their biggest and most valued trading partners and customers.

Therefore, a VAN should be selected on the basis of growth long into the future Read More