Our Unbiased Comparison of Salesforce and MS Dynamics CRM

Tuesday, August 23, 2016Lauren Macdonald ​Are you trying to decide which CRM application is right for your business? We want to help! Here’s an unbiased comparison of Salesforce and MS Dynamics—two of the leading CRM applications in the world:

Operating Systems

Salesforce: 

MS Dynamics CRM: 

Mobile Compatibility

Salesforce:

MS Dynamics CRM:

Deployment

Salesforce: Cloud-based

MS Dynamics CRM: Cloud-based OR On-premise

Contract Term

Salesforce: Year-long contract, billed annually.

MS Dynamics CRM: Subscription renewed monthly (cloud-based) OR Licence signed upfront to own software in its entirety (on-premise).

Free-trial Available?

Salesforce: Yes, 30-day free trial

MS Dynamics CRM: Yes, 30-day free trial

Pricing ($USD)

Salesforce:

• Starter- $25/per user/per month (billed annually)
• Professional- $75/per user/per month (billed annually)
• Enterprise- $150/per user/per month (billed annually)
• Unlimited- $300/per user/per month (billed annually)

MS Dynamics CRM:

• Professional- $78.82/per user/per month
• Sales Productivity- $103.40/per user/per month

Notable Attributes

Salesforce:

• Highly customizable
• Ease of use
• Lots of third-party applications and add-ons available

MS Dynamics CRM:

• Generally less expensive than Salesforce
• Tightly integrated with other Microsoft products

There you have it—now the choice is all yours!

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