CUSTOMER TURN-OFFS: WHAT’S REALLY KILLING YOUR ECOMMERCE SALES
Thursday, July 2, 2015Global Administrator
Relationships take work, even the relationships you have with your customers. It’s important to get it right, and know how to create an environment to foster growth. It’s a fantastic feeling to know sales are up, customers are talking and word of mouth is at an all-time high! What eCommerce retailer wouldn’t want that?! What…
WHAT YOU SHOULD CONSIDER BEFORE AN ERP IMPLEMENTATION
Wednesday, June 24, 2015Global Administrator
We love helping our customers with their integration needs. We work hard to provide the best, and most cost effective solution for them . It’s important however, that before we’re able to integrate a customer’s ERP with an eCommerce webstore(s), EDI Trading Partner(s) or CRM application, they have to have an ERP system implemented. There…
OUR UNBIASED COMPARISON OF AMAZON AND EBAY
Thursday, June 18, 2015Global Administrator
Amazon vs eBay, Discover the Superior Platform
Online retailers are constantly faced with decisions that can impact their business. One of the major ones being where they should be selling. In addition to your own eCommerce store there are a multitude of marketplaces where you can extend your reach and generate more sales. With new marketplaces emerging into the mainstream, it’s no surprise that the decision can be difficult one. Even with all the options, two reign supreme… Amazon and eBay.
HOW TO MAKE DYNAMIC PRODUCT PHOTOS ON A START-UP BUDGET
Tuesday, June 16, 2015Global Administrator
Did you know that 67% of consumers considered image quality to be very important when purchasing a product online (Bigcommerce)?
That is over half! This means that as a start-up, you should be spending some serious energy on these images. You want to focus on quality and, more importantly, knowing your audience. The questions remains, however, how does a start-up afford professional photography?
FROM CONVERSATION TO CONVERSION: WHAT YOU NEED TO KNOW ABOUT THE PROCESS AS AN ONLINE RETAILER
Monday, June 15, 2015Global Administrator
Every online retailer values their customers and can appreciate their role in the growth of their business. The online realm brings a lot of opportunities to show that appreciation. With that being said, conversation with those customers has proven to be even more vital to your company’s growth. With social media at our fingertips, word of mouth can spread with a click of a button. With a customer’s opinion spreading exponentially, it’s no surprise that what your customers talk about is paramount!
WHAT IS EPORTAL?
Wednesday, June 10, 2015Global Administrator
ePortal provides one solution for the exchange of business data by managing connectivity, data transformation, storage, and EDI compliancy functions (if required). In addition, ePortal acts as an interface to display the flow of data resulting from your eBridge integration solution.
7 BEST PRACTICES TO GET THE MOST OUT OF YOUR CRM
Friday, June 5, 2015Global Administrator
Simply put, a CRM system is an investment; here are a few best practices to ensure that you get everything you need out of it.
RECIPE FOR SUCCESS WHEN SELECTING AN ECOMMERCE PLATFORM
Thursday, May 28, 2015Global Administrator
If you polled a group of consumers, what percentage would you assume had purchased something online in their lifetime?
WE'RE KEEPING IT GREEN AT EBRIDGE CONNECTIONS
Wednesday, May 27, 2015Global Administrator
We’re big believers in working online and saving paper. It’s one of the reasons why we’re proud of our integration platform and what it offers.
We wanted to provide you, our readers and customers, with an idea of how much paper we’ve saved on our current integration platform.
WHAT TO CONSIDER WHEN SELECTING AN ERP PLATFORM
Monday, May 25, 2015Global Administrator
Regardless of what size your business is, the ERP system that you select for your back office solution can have a significant impact on the success of your business. That being said, it is clear that the process of choosing the right ERP is very important and should not be taken lightly.
As a business owner or representative, there are many questions you will need to ask yourself when making this decision. We have narrowed these down to the main ones that you’ll need to answer before you decide which solution to go with.
WHAT TO LOOK FOR IN AN EDI SOLUTION
Thursday, May 21, 2015Global Administrator
EDI or Electronic Data Interchange can be an intimidating concept for some business owners. Some trading partners of yours may make it a requirement for you to do EDI with them before you can conduct any sort of business with them (See “Why am I Required to do EDI with my Trading Partners”). For some business owners, who have never had to perform EDI at all, you may not know what to look for at all.
OUR LATEST UPDATES AT EBRIDGE CONNECTIONS!
Tuesday, May 19, 2015Global Administrator
At eBridge Connections, we are constantly working towards improving our products. Like any technology company, we are constantly evolving through customer feedback, ongoing maintenance and product development.
OUR FAVOURITE QUOTES ABOUT ECOMMERCE
Wednesday, May 13, 2015Global Administrator
t should come as no surprise to anyone that eCommerce is growing rapidly across the world. It is fiercely competing with brick and mortar stores for consumer share of wallet and changing how products can be bought and sold. If you’re reading this blog you’ve probably jumped into the world of eCommerce or planning to do so soon. Need some additional inspiration to stake your claim in this frontier? Here are some of our favourite quotes from the experts:
REASONS WHY YOU NEED TO INTEGRATE YOUR ERP AND YOUR CRM SYSTEMS
Friday, May 8, 2015Global Administrator
As a well operating business, you most likely have ERP and CRM system in place to manage different functions. These systems work together in the sense that they both perform important, but mostly dissimilar tasks and provide invaluable tools that benefit your business. However, it’s important to understand they are still two entities that operate…
HOW TO DELIVER WINNING CUSTOMER SERVICE ON YOUR ECOMMERCE STORE
Tuesday, April 28, 2015Global Administrator
In today’s market, if you’re not selling online, you’re already behind. Consumers are fierce, have high standards, and can be extremely disloyal. With the rise of social media and eCommerce giants, there’s not much standing between you and a competitor. So how does one stand out?
WHY AM I REQUIRED TO DO EDI WITH MY TRADING PARTNERS?
Thursday, April 23, 2015Global Administrator
Most trading partners will require you to implement a solid EDI solution before they begin conducting business with you. This could be for a number of known reasons, but doing this will benefit your company as well.
HOW TO PREVENT SHOPPING CART ABANDONMENT
Monday, April 20, 2015Global Administrator
Did you know that nearly 68% of shoppers abandon shopping carts on average? Or perhaps those retailers lose $18 billion annually due to shopping cart abandonment?
For the average online retailer, these numbers are scary and quite shocking. Shopping cart abandonment is a real problem for these business owners. This issue should not be taken lightly, and should be addressed as soon as possible. There are some key reasons for these situations, and identifying them is the first step to correcting them!
YES, WE DO BI-DIRECTIONAL INTEGRATION WITH AMAZON AND EBAY!
Friday, April 10, 2015Global Administrator
It’s no secret that we offer a number of powerful connectors that can improve business efficiency and decrease operating expenses for eCommerce merchants. Among these are integration solutions for Amazon
What might not be known is that we can deliver bi-directional integrations with these marketplace giants! “I know that you can move Amazon and eBay orders into our ERP but I was informed that your solution wasn’t bi-directional,” mentioned an interested caller recently.
4 WAYS TO LEVERAGE SOCIAL MEDIA IN YOUR ECOMMERCE STRATEGY
Tuesday, April 7, 2015Global Administrator
More and more eCommerce businesses are beginning to adopt an inbound marketing strategy. They’re engaging on social media, providing useful and engaging content and really getting to know their customers on another level. If you’re a merchant that hasn’t adopted inbound marketing as part of your business strategy then you’re already behind. Customers crave a…
SPRING CLEANING FOR YOUR ECOMMERCE STORE
Wednesday, April 1, 2015Global Administrator
With the snow nearly gone, and the temperature beginning to warm up (finally!), I think it’s safe to say that spring is around the corner. Many of us are breaking out the brooms, getting the dust pan ready, and starting our spring cleaning around the house. It’s a necessary step in understanding what we don’t…
HOW ONLINE RETAILERS CAN TACKLE COMMON CUSTOMER FEARS
Monday, March 23, 2015Global Administrator
It’s no secret that online shopping has become a preferred method for many consumers and businesses wishing to exercise their buying power. Just to give you an idea of how big eCommerce has become, it’s expected to grow by 20% this year to $1.5 trillion globally (Selz Blog). In addition to this, 71% of shoppers believe…
EDI IN ACTION!
Friday, March 20, 2015Global Administrator
Recently, the eBridge team had an interesting encounter at our headquarters in Burlington, Ontario that we wanted to share with you. This just goes to show how small the world really is.
BRINGING UNIVERSAL ACCOUNTING INTEGRATION TO THE SHOPIFY COMMUNITY
Wednesday, March 11, 2015Global Administrator
Here at eBridge Connections, we aim to make business processes easier. We believe our new Shopify app does just that. The app will allow merchants to get a taste of what we can offer!
With this first generation app, users will get a sneak peak of our universal accounting integration platform for Shopify. It automates the retrieval of orders from any Shopify storefront and brings them into our ePortal data management tool.
MEET US AT MICROSOFT CONVERGENCE 2015!
Tuesday, March 3, 2015Global Administrator
Convergence is Microsoft’s annual event for the Dynamics community and we are proud to announce that we will be one of the many exhibitors this year in Atlanta. We’re excited to be amongst the best of the best in dynamics business solutions and to have the opportunity to share some of the exciting developments we’ve been working on!
OUR UNBIASED COMPARISON OF HOSTED ECOMMERCE PLATFORMS: SHOPIFY, VOLUSION & BIGCOMMERCE
Tuesday, February 3, 2015Global Administrator
There are numerous eCommerce platforms out there that can help merchants create an appealing online storefront, and provide consumers with an outstanding shopping experience. eCommerce platforms are generally fall into 1 of the following groups: hosted or self-hosted solutions. In this post we look at the most popular hosted platforms – Shopify, Volusion, and Bigcommerce. At eBridge Connections, we believe that all three are great platforms, with each possessing its own unique characteristics. That being said, I will discuss the distinctive features of each platform from an unbiased point of view.