The Situation: High cost to manually process invoices and orders
When Hitfar contacted eBridge Connections, they were searching for an integration solution that was cost-effective, scalable and could handle large transaction volumes. "The volume of invoices and orders between our main supplier and customers was getting to a point where it was not economically feasible to process them manually anymore," said Dale Leibel, Hitfar's IT consultant. In addition, with no-in house IT department it wasn't feasible to build and manage their own integrated EDI solution.
The Solution: EDI document integration with SAP Business One
eBridge Connections provided Hitfar with a highly flexible and cost effective integrated EDI solution. As new relationships were established with suppliers and retailers across North America, eBridge assisted Hitfar during onboarding by quickly enabling EDI connections with these new trading partners.
With the goal of automating EDI document processing, the eBridge Professional Services Group first connected Hitfar’s SAP Business One application with the eBridge Connections integration platform. For each trading partner the solution was configured to retrieve outbound documents from SAP Business One, convert them into a EDI format, and send to the partner for processing. Conversely, inbound EDI documents from each trading partner were set up to be retrieved, translated, and imported into SAP Business One.
eBridge Connections provided Hitfar with a highly flexible and cost effective integrated EDI solution that helped Hitfar establish new relationships with retailers across North America. “As the volume of our EDI transactions has rapidly increased, so too has our ROI,” said Leibel.
What would you say to other businesses considering eBridge Connections?
“The product is technically sound and extremely flexible. It is one of the best products available to integrate with SAP Business One, and has pre-mapped EDI connections with many of the big box retailers” said Leibel.
Leibel also mentioned how impressed he was with the eBridge Connections professional services and technical support teams. ”They were very educated with respect to the product and implementation, plus the fact that there is a separate team that handles support made for a very professional set up.”
Hitfar is a Canadian distributor of cellphone & smartphone wireless accessories based in Burnaby, BC. The Hitfar warehouse carries everything you need to support wireless communications (minus the phones). Their specialty is full-service, coast-to-coast, direct-to-store distribution. They support their channels with educational resources and a strong customer service program.
About eBridge Connections
eBridge Connections delivers powerful, cloud-based ERP and accounting integration solutions that automate vital business processes and eliminate the need for manual data entry. The eBridge universal integration platform supports over 30 ERP and accounting systems including products from Microsoft, Sage, SAP, NetSuite, and Epicor. With connections to the leading eCommerce and CRM applications, plus hundreds of EDI trading partners, eBridge Connections has become the integration platform of choice for businesses worldwide.