Benefits of Integrating Your Microsoft Dynamics ERP With Your Commerce Network (eCommerce & EDI)
Wednesday, November 11, 2020Eric Zegarski
Benefits of Integrating Your Microsoft Dynamics ERP With Your Commerce Systems
Integrating your Microsoft Dynamics ERP
has long term positive effects on your business. It’s an investment that streamlines your organization, allowing for agile business decisions. Businesses are no longer relying on just one sales channel. Now brands have a multi-channel approach selling through their own eCommerce store, on online marketplaces, and retail outlets.
Businesses that have eCommerce or retail operations create a lot of data that must be processed and organized. This data processing and organization needs to be done FAST! Entry of this data has an impact on how fast a business can operate. Orders need to be packaged, labels need to be printed, and retail orders need to be sent in a timely manner. Done the traditional way, ample amounts of hours must be dedicated to manual data entry. With the rise of eCommerce over the last couple of years, commerce has become a 24/7 operation. As a result, orders pile up during non-business hours and can cause a bottleneck the next business day.
Microsoft Dynamics Integration for eCommerce
The eBridge Connections platform powers eCommerce integration with Microsoft Dynamics and major eCommerce platforms (Shopify
). With an eCommerce integration solution from eBridge Connections, customer and sales order information from your online store is automatically entered into your back-office Microsoft Dynamics ERP. In turn, product information, inventory, and shipping details are updated automatically on your eCommerce platform to provide customers with essential and up-to-date information.
Microsoft Dynamics Integration for EDI Trading Partners
eBridge allows you to connect your Microsoft Dynamics ERP with over 800 different trading partners
. Our integration platform supports EDI transaction processing through the eBridge Connections ePortal. With the ePortal you receive the benefits of having a translator and mapper without the headaches. ePortal also removes the need for 3rd party communication by enabling connectivity with any trading partner using the method that is requested by that trading partner. All communication protocols are supported, whether the trading partner requires AS2, FTP or VAN communication. Features include:
- A repository of trading partner EDI document maps
- Strict adherence to trading partner EDI transaction implementation guidelines
- Data mapping
- Trading partner testing
- Compliance monitoring
Overall Benefits of Integrating Your Microsoft Dynamics ERP
- Eliminate manual and duplicate entry: Integrating your Microsoft Dynamics ERP mitigates the risk associated with manual data entry such as dual entry.
- Improve speed of data exchange: By eliminating the time-consuming manual data entry process, the eBridge Connections integration platform greatly increases the speed of information exchange, resulting in improved customer service efficiency and customer satisfaction.
- Improve data accuracy: Each time data is manually entered into your ERP, there is the chance of errors being introduced. Data passes through a validation layer, resulting in a decrease in costly errors and chargebacks.
- Streamline business processes: Integrating your Microsoft Dynamics ERP will help to create an efficient workflow between departments and functionalities in your organization. An integrated flow of data will provide you with the insight you need to make strong decisions that align with your business strategy and objectives.
- Liberate valuable resources: Focus your resources on other high priority work, instead of tedious manual data entry to and from your Shopify store and ERP system. An integration solution will automatically schedule and process data without human intervention.
Departmental Based Microsoft Dynamics ERP Integration Benefits
Data from your Microsoft Dynamics ERP is required by multiple departments for your business to function properly. Transparency is key to building an agile operation that can adapt to changing market trends. Different teams need data so they can work together. Here’s how integrating your Microsoft Dynamics with your commerce systems benefits different departments:
Impact on Marketing and Sales
Impact on Operations
Modern marketing departments are driven by data. With integration, marketing can have almost real-time statistics. Marketing can effectively identify which products are selling well and if their campaigns are having a positive impact on the bottom line. If you’re diversifying your sales channels with a multi-channel approach and distributing through big box or independent retailers, account managers have real time updates on orders through automatic EDI document flow. Therefore, they can effectively manage retailer relations.
The operations team is responsible for all the behind the scenes “magic” that ensures orders are shipped and there are no stock outs. An integrated network with your Microsoft Dynamics ERP allows your team to manage inbound and outbound orders effectively. Whether you have an in-house or outsourced manufacturing team, inventory needs to be ordered in a timely manner to account for lead times. Having your Microsoft Dynamics ERP connected to your commerce systems, allows your ops team to have almost real-time numbers. Furthermore, if you’re selling on marketplaces like Amazon or Walmart, you could face hefty penalty fees if your orders are not shipped according to their standards.
Impact on Finance and Accounting
Integration allows finance to have accurate and almost real-time numbers at their disposal. As a result, finance can pre-plan for future promotions by working with marketing to identify well performing products and establishing profit margins. If you’re running a multi-channel strategy, integration allows finance and accounting to see all incoming orders and payments. Therefore, managing accounts payable and receivable is easier as some sales channels do not provide payment right away.
eBridge Makes Microsoft Dynamics Integration Easy
Our integration solution is universal! You can add or remove systems with ease as your commerce operations grow and your needs change. Our integration platform has pre-built connectors for leading eCommerce platforms including but not limited to Shopify
, and marketplaces like Walmart
. Our platform can also integrate with hundreds of EDI trading partners. As a result, we can implement an integration solution in a timely manner. Need more convincing, explore the full benefits of integration as well as how to calculate the ROI of integrating
your commerce network that’s supported by Microsoft Dynamics
In addition, eBridge is hosted on Microsoft Azure, therefore ensuring an almost 99.9% uptime and industry leading security. With an integration solution from eBridge, you can ensure that your commerce network is connected and communicating data bi-directionally.
Integration Allowed Sun Bum to Automatically Send Data Between Their Shopify site and Microsoft Dynamics ERP
Sun Bum uses Microsoft Dynamics GP (Great Plains) as their back-office ERP system. It helps them keep track of inventory, store product catalogs, count their ‘beans’ and generally make the entire machine run. Connecting GP with their Shopify store ensures that data in one system makes its way into the other, and vice versa. Learn More