An eBridge integration solution between Microsoft Dynamics 365 and WooCommerce was just what EGIA needed for their non-profit organization

An eBridge integration solution between Microsoft Dynamics 365 and WooCommerce was just what EGIA needed for their non-profit organization
EGIA is all about efficiency when it comes to advancing renewable energy solutions, but there was nothing efficient about their process of manual data entry between WooCommerce and Microsoft Dynamics 365.

The Electric & Gas Industries Association (EGIA) is a non-profit organization dedicated to advancing energy efficiency and renewable energy solutions through the home improvement and renewable energy industries.

These fine folks are a recognized leader in delivering sponsored demand management and resource efficiency services on behalf of electric, gas, water utilities and municipalities. To date, EGIA has facilitated the financing of over 250,000 residential and business projects valued in excess of $2.5 billion, and administered over $1 billion in rebate payments.

The Situation: To continue creating a more energy efficient world, EGIA needed a solution that would maximize their own efficiency as well.

When William Johnson, Manager of Training Information Systems at EGIA, first got in touch with eBridge Connections, he was on the lookout for a solution that would save his team from manual data entry between their WooCommerce store and Microsoft Dynamics 365 application.

His goal was to find an affordable option that would increase productivity and reduce tedious workloads for his team when users subscribed to join EGIA’s Premium, Plus, and Basic membership options through WooCommerce. The objective was for these subscription purchases to be posted as orders in EGIA’s Microsoft Dynamics 365 application.



The Solution: Free-up valuable time and resources and get back to focusing on what’s most important… Advancing energy solutions for a more sustainable environment!

EGIA is devoted to offering its members all of the tools they need to help deliver energy efficiency and renewable energy solutions to millions of homes and businesses. To help them continue growing and accomplishing more, they were happy to learn that eBridge Connections’ integration solution would eliminate manual data entry for their organization and liberate valuable time and resources that they could use to focus on other important areas and mandates.

They were also happy to learn that eBridge’s solution is a scalable one that can grow and adapt alongside their business for years to come. This means future upgrades to their Microsoft Dynamics 365 or WooCommerce will pose no issues for their business moving forward, since eBridge’s connectors are continuously maintained to support version and platform changes.

What would EGIA say to other non-profit organizations considering an eBridge Connections integration solution?

“Switching CRM systems is a big undertaking for any company and here at EGIA we knew the time had come to put ourselves on a platform that could grow with us and handle the demands of all our new online products. The issue we ran into, was that Microsoft Dynamics had no built-in way to connect the orders from our website to our new Microsoft system. The solution, eBridge Connections! Their team understood what we needed and helped us every step of the way. They were always available for whatever we needed as we developed our new systems and helped bring us from idea to implementation to real world application. I would like to say thank you to the entire eBridge family for all the time and effort they put in to help us achieve our goals and highly recommend them to any business that sells online.”

- William G. Johnson II, Manager of Training I.S., EGIA

Reach out to the folks at EGIA to learn more, anytime:


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